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    Coronavirus Information

    Coronavirus Information

    Recent Announcements
    Guidance on Returning to Campus
    Helping in the Fight

    Lackawanna College has been closely monitoring developments related to Coronavirus (COVID-19). College officials, as well as the Campus Safety Committee, are meeting regularly to discuss the latest information available and develop appropriate responses. 

    There are confirmed cases in the State of Pennsylvania. Those exhibiting flu-like symptoms are encouraged to stay home and contact their health care provider for an evaluation.

    This web page will provide updated information for members of the College community who have questions about the outbreak.

    Click here for information from the CDC on Coronavirus Disease 2019

    CARES Act Relief FAQ

    What is the CARES Act Emergency Relief Grant?

    The CARES Act Emergency Relief Grant Fund provides emergency financial assistance to students for expenses related to the disruption of campus operations due to coronavirus as stipulated by the Coronavirus Aid, Relief, and Economic Security Act (CARES) Act, which was signed into law March 27, 2020.

    Lackawanna College received CARES Act funding and will distribute it as emergency financial grants to eligible students by prioritizing need while ensuring the funds are distributed as widely as possible. This grant is separate from additional financial aid you may receive from Lackawanna College.

    Who is eligible for the CARES Act Emergency Relief Grant?

    Students who meet all criteria below are eligible for the grant:

    • Working towards a degree or certificate at Lackawanna College and eligible for Title IV funding;
    • Were enrolled at Lackawanna College in at least one on-ground/in-person course as of Monday, March 23, 2020, even if that course moved to an online format due to the pandemic;
    • Have a valid 2019-2020 FAFSA on file with Lackawanna College Financial Aid Office.

    Unfortunately, per the U.S. Department of Education, DACA, undocumented, or international students, and students enrolled exclusively in online courses are not eligible to receive CARES Act funding.

    For additional information, please see Financial Aid Eligibility Requirements.

    How much will eligible students receive in the CARES Act Emergency Relief Grant?

    Each eligible residential and commuter student will receive a payment of $545 to cover their eligible expenses resulting from the disruption of campus operations. If an eligible student can substantiate additional costs associated with the disruption of campus activities due to the coronavirus, the student may submit a request for additional funds through an application process.  

    What types of expenses can eligible students cover with funds from the CARES Act emergency fund?

    The emergency funds must be used to cover basic needs students incurred due to the disruption of college campus operations due to coronavirus such as:

    • Food
    • Housing
    • Course materials
    • Technology-related expenses (such as having to buy a computer when courses were moved online)
    • Health care
    • Child care
    • Transportation (such as having to fly home because classes were canceled)

    The CARES Act stipulates that the emergency funds cannot be used to replace a loss of income or to pay for student expenses that are not directly related to the disruption of campus operations due to the coronavirus pandemic.

    How does an eligible student apply for additional emergency funds?

    Students must complete Lackawanna College’s application for a CARES Act Emergency Relief Grant to be considered for any additional funds above the $545 per student grant. The application can be found on the Portal here.

    Because the amount of the CARES Act funding is limited, the College cannot guarantee additional funding to any student, but each application received will be considered on a first-come, first-served basis until the funds are exhausted. Students must be able to substantiate their need for additional funding. The College reserves the right to use its discretion in evaluating the applications and determining the amount of each award, which may include establishing a maximum amount. 

    When will eligible students receive the CARES Act Emergency Relief Grant?

    The distribution of funds to eligible students will begin the week of May 18, 2020. If you meet the eligibility criteria and have questions about the CARES Act Emergency Relief Grant, please contact the College’s CARES Act Relief Fund Task Force at

    How will eligible students receive CARE Act funds?

    Eligible students will receive funds via check mailed to the student’s last known address on file at Lackawanna College. To ensure timely delivery of your funds, please follow the directions to ensure your address is correct on the Portal.

    Do I need to report CARES Act grants on my federal tax return? No, per guidance issued by the Internal Revenue Service (IRS), a CARES Act Emergency Relief Grant is not to be included as income on your federal tax return. Click here for additional guidance from the IRS.

    Student Coronavirus FAQ

    What should I do if I feel sick?

    Please use all necessary safety precautions and seek medical assistance.

    Where should I go after Spring Break ends?

    Students should be making plans to return to their permanent homes and not to the residence halls after Spring Break. All classes will be taught online from Monday, March 23 through the end of the semester, Friday, May 8.

    Only students who have exceptional circumstances will be allowed to stay in campus residence halls. Please call or text your Residence Hall Director with any questions: Tasha Saint-Louis (570) 290-9453 or Bill Roditski (570) 904-9807.

    How can I get personal belongings from the residence halls?

    Keeping students’ safety in mind, we are not allowing students back into residence halls. Please call or text your Residence Hall Directors between 8 a.m.-4 p.m. if you have any questions: Tasha Saint-Louis (570) 290-9453 or Bill Roditski (570) 904-9807.

    What do I do if I don’t have access to a computer or internet at home?

    The College’s computer labs will remain open and accessible to students at this time. If you are not within a drivable distance, please contact Student Success at

    When do online classes start?

    Subterm 2 online classes will still begin on Monday, March 16 as scheduled. All other courses will begin online on Monday, March 23.

    When do online classes end? When do in-person classes begin?

    Subterm 2 online classes will end on Friday, May 8. All other classes will be conducted online from Monday, March 23 through the end of the semester, Friday, May 8.

    Will Continuing Education programs still be available?

    Please visit the program page for updated information.

    The Core Manufacturing Skills Certificate program will run online through April 8. GED testing is suspended until further notice.

    All Police Academy programs are temporarily postponed.

    Some portions of Training Institute courses will be held online, please contact Diane Parlanti for more information.

    All Youth Services summer camps are temporarily suspended.

    The Conservation and Natural Resources certificate program is temporarily suspended, but currently accepting applications for Fall 2020.

    The Cannabis Business Development program is postponed.

    Are campus events and activities being canceled?

    All events and activities, including athletics, are canceled through June, including Honors Convocation and our Commencement Ceremony.  

    What student services are currently available at Lackawanna College?

    You can access all available student services on Starfish, which is available through any of your Canvas courses.

    Where can I get the latest information?

    The most up-to-date information can be found at Please also check your Falcons email regularly.

    Student Resources FAQ

    Lackawanna College Student Resources

    Through all of the transition to online classes and resources, we wanted to create a great tool to give you easy access to resources you may need.  If you are trying to contact someone from one of our departments on campus, please remember that your network is full of people you may need right in Starfish! We will update this FAQ as new questions or resources become available so check out the link as needed.

    How do I access Starfish?

    Starfish is located in any of your courses in Canvas. Once you enter the course, you will find Starfish on the left-hand list of resources.

    Need more information on how to access and use Starfish?

    Visit the SharePoint Drive and watch a training video or read the “Get Started Guide”

    Starfish is a great way to communicate with staff and faculty. You can also find a “Raise Your Hand” feature in the menu where you can ask for assistance. Please be sure to log in today.

    Need more information on how to use Canvas?

    With classes moving to an online format, you may need some additional help navigating your way through all of the features on Canvas.  Please follow this link for a Canvas resource and don’t hesitate to reach out to your Instructor for any additional help or concerns.

    What if I don’t have access to my textbooks?

    Our eCampus Bookstore is helping us out and providing resources to help during this time. Please check out this link to find out how you can access your resources online. 

    What if I don’t have internet access?

    Our faculty are aware of the struggles that may come your way through this transition. I encourage you to reach out to your instructors and discuss your challenges and how you may be able to successfully complete your courses for the semester. Canvas can be accessed by phone, and while it’s not ideal, courses can be completed in that manner.

    I need a tutor or assistance from the Writing Center

    The Writing Center/Math Center/ Subject Tutoring will continue to operate online with both day and evening hours.

    This is a chatroom style tutoring session in which the collaborator will have a live conversation with the student. Students can upload or “copy and paste” documents for the collaborator to view while conducting this session. Students can access these appointments by using the Writing Center link under Quicklinks on the Portal or by clicking on the Service Link in STARFISH. (Detailed Instructions)

    Please click on your scheduled appointment time a few minutes prior to your session and click “Start or Join Online Consultation” in red. Your collaborator will meet you there and provide instructions on how to proceed. 

    Please contact our Tutoring Coordinators at if you need further assistance.

    How do I access library services?

    You can access our database, as well as the Albright Memorial Library’s database, remotely. Follow the attached steps to remotely access our database. If you need to access the Albright Memorial Library, you will need to make sure you have a library card. Follow the link for instructions on how to get a library card.

    I need to speak with someone from Wellness or I’d like to participate in Wellness Programming Virtually.

    During this time of transition, we recognize how important it is to have access to our Student Wellness Staff. They will be available for sessions by phone and will be providing programming. They can also help you get connected to resources in your community. Follow this link for more information on how to utilize Student Wellness during this time.

    How do I register for classes?

    Registration for Fall 2020 will begin on Monday, March 30th. Please watch your email for instructions from your advisor about scheduling an online appointment to discuss registering for classes for next semester. If you need assistance finding your advisor, follow this link. If you would like more information on the online registration process, please follow this link. If you are unable to reach your advisor by April 13th or have additional questions, please contact advising at

    How can I stay engaged socially from home?

    Our Student Engagement Department will be working to provide opportunities to stay engaged with your Lackawanna College community.  There will be virtual tours and competitions that will give you a way to stay connected during this time of isolation.

    To access the Online Student Engagement Activities and Resources please do the following: 

    Log on to the Portal – Click the Student Engagement Page at the top – and then the Student Engagement Department Sub Page on the left. Check out this visual for further assistance.

    Please also follow our Facebook page to access online Student Engagement Activities and Resources, which will be updated daily.

    Are there additional resources that may help me academically while I work from home?

    Professor Kiehart has shared the following resources that may help you meet your academic goals.

    • Read/Write (Purple Puzzle Piece on the Portal – Free for all students!)

    How will I stay informed?

    This FAQ will be updated on a regular basis. If we receive the same question by multiple students, we will post the question and answers right to this document. You will automatically have access to the new document when the information is changed.

    We will also have staff reaching out to students to try to determine if there are any concerns we can help address.  We care about your success and want to work with our students to get through this challenge together.

    If you are struggling to get connected to any of the resources, please don’t hesitate to reach out to the Student Success Center by emailing and we will be sure to get back to you.

    Keep checking your Falcons Email!

    Employee Coronavirus FAQ

    I’m worried that I may be sick or that someone else might be sick or have been exposed to coronavirus. What should I do?

    The College is urging anyone who is not feeling well and/or exhibiting symptoms to stay home. 

    While our attendance, sick leave and other leave-related policies remain in effect, as always, we will work with individuals who may be temporarily unable to report to work, making accommodations, where possible.

    If you believe you may have been exposed to COVID-19, or are exhibit flu-like symptoms (fever or chills, and a cough or sore throat), please call or email Human Resources, for additional guidance.

    • Renee Mundy, VP for Human Resources 570-961-7861
    • Prashanta Priest, HR Business Partner 570-961-7860
    • Steve Krieger, HR Business Partner 570-955-1469

    When will classes resume?

    • We have extended Spring Break through Sunday, March 22nd.
    • Classes will be moving to an online/distance education format, beginning  Monday, March 23rd and continuing through the end of the semester on Friday, May 8.
    • As of today, we anticipate on-ground classes resuming at the beginning of the Fall semester on Monday, Aug. 31.  We will keep you informed of any changes.

     Are employees allowed to work remotely?

    Starting on Wednesday, March 18, all employees will work from home through Tuesday, May 12. The College will continue to monitor the situation and amend the plan as needed.

    Are campus events and activities being canceled?

    As of today, large group meetings and events have been postponed or canceled through June, including Honors Convocation and our Commencement Ceremony.

    What is Lackawanna College doing to protect the campus community?

    The College continues to closely monitor the COVID-19 outbreak. The College leadership continues to craft plans for different scenarios following guidelines from local, state and national public health authorities.

    Where can I get the latest information?

    The most up-to-date information can be found at

    The College’s top priority is the health and safety of our entire community. The College will continue to communicate with all stakeholders if there are any updates.

    General Coronavirus FAQ

    What is novel coronavirus?
    2019-nCoV is a newly identified coronavirus that is causing an outbreak of flu illness. The virus causes respiratory illness in people and can spread from person-to-person. This virus was first identified in China. Since then there have been several countries and states that have had outbreaks. According to the CDC, these symptoms are very similar to the flu.

    What are the symptoms of novel coronavirus?
    Common signs of coronavirus include mild to severe respiratory illness with symptoms of fever, cough and shortness of breath. Symptoms may appear 2-14 days after exposure. Reported illnesses have ranged from mild symptoms to severe illness and death.

    How does novel coronavirus spread?
    The novel coronavirus is spread person-to-person through the air by coughing or sneezing and through contact with infected surfaces.

    What should I do if I feel sick?
    Students at the Scranton campus exhibiting these symptoms can visit College Health Services, Seeley Hall, 406 N. Washington Ave. or at the Scranton Primary Health Care Center (SPHCC). Students can reach SPHCC at (570) 344-9684 or (570) 969-9662.

    According to the CDC, here’s what to do if you feel sick.

    Emergency medical treatment can be sought at one of the following local hospitals:

    Geisinger Community Medical Center
    1800 Mulberry St.
    Scranton, PA 18510 
    (570) 969-8000

    The Regional Hospital of Scranton
    746 Jefferson Ave.
    Scranton, PA 18510
    (570) 348-7951

    Moses Taylor Hospital
    700 Quincy Ave.
    Scranton, PA 18510
    (570) 340-2900

    How can I protect myself?
    There is currently no vaccine to prevent coronavirus. To prevent illness, cover your mouth when sneezing or coughing, wash hands as often as possible for at least 20 seconds at a time, use alcohol-based hand sanitizer if soap is not available and clean all surfaces as frequently as possible.

    What can I do if I’m missing class due to the flu or flu-like symptoms?

    • Email your instructors to notify them of the reason for your absence.
    • Return to class 24 hours after your fever has ended without fever-reducing medicine or when you have been cleared by a medical professional.
    • If you will be absent for an extended period of time due to illness or are struggling to keep up with assignments, email Student Success or reach out to your Center director to discuss your academic plan. Student Success and Center directors can also be found in Starfish under your network services.  

    CARES Act Higher Education Emergency Relief Fund

    Lackawanna College acknowledges that it has signed and returned to the U.S. Department of Education the Certification and Agreement and the Assurance that Lackawanna College has used, or intends to use, no less than 50 percent of the funds received under Section 1800(a)(1) of the CARES Act to provide Emergency Financial Aid Grants to students.

    The total amount of funds that the institution has received from the Department pursuant to the institution’s Certification and Agreement [for] Emergency Financial Aid Grants is $942,674.

    The total amount of Emergency Financial Aid Grants distributed to students under Section 18004(a)(1) of the CARES Act is $742,544.32

    The estimated total number of students at Lackawanna College eligible to participate in the programs under Section 484 in Title IV of the Higher Education Act of 1965 and therefore eligible to receive Emergency Financial Aid Grants under Section 18004(a)(1) of the CARES Act is 1,358.

    The total number of students who have received an Emergency Financial Aid Grant under Section 18004(a)(1) of the CARES Act is 1,357.

    The method used to determine distribution of funds was to identify groups based on need. We identified that the vast majority of Lackawanna students are PELL grant eligible and that they would be given an amount based on calculation of need. We also recognize that students not eligible for PELL, but still eligible for Title IV funding, do not always receive family support, therefore all Title IV eligible students who filed a FAFSA should receive some funds from the grant. We then identified costs associated with increased expenses due to the COVID 19 disruption in each allowed category. We identified needs for all resident students and all commuter students.  This resulted in a $5 difference for resident and commuter students eligible, so we decided to provide the same amount ($545) to all students who are eligible. This amount was determined to be the minimum amount of expense increase due to the COVID 19 disruption.  We also recognize that some students have a greater need and had additional costs due to the transition. We provided an application for eligible students to apply for additional grant money that did not cover all of their additional expenses. The students must document their reasons for additional expenditures and the eligible categories in which they would be applied. The CARES Act Relief Fund Task Force will review all submitted applications and provide additional grants for those seeking eligible funds until the remaining funds are exhausted.


    President Mark Volk Provides Information on the CARES Act
    May 15, 2020

    Updated Last: 7/11/20

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