See Lackawanna College's Privacy Policy | Lackawanna College

Privacy Policy

Privacy Statement

Thank you for visiting the Lackawanna College website. This Web Privacy Statement generally describes the privacy practices for Lackawanna College’s homepage, www.lackawanna.edu including how we collect and process personal data. By using the Lackawanna College website, you are consenting to our collection and use of information in accordance with this Web Privacy Statement.

It is the practice of Lackawanna College to collect the least amount of personally identifiable information required to fulfill its duties and responsibilities, to complete a particular transaction, or as required by law.

Please note that Lackawanna College is comprised of many campuses, units, and activities, all of which may have individual representation on the web and may therefore have separate web privacy statements detailing their privacy practices. Some Lackawanna College websites may also contain links to other websites, which will have their own privacy practices. We are not responsible for the privacy practices or the content of such websites.

Collection, Use, and Sharing of Information

Non-Personal Information

Lackawanna College does not require you to identify yourself while using our public webpages linked from www.lackawanna.edu. Lackawanna College’s public webpages do not collect your personal information but we may automatically collect and store general information about you and your visit to our public webpages, but that information does not identify you personally unless you choose to provide your personal information. The information that we collect is used to track how users interact with our website, so that we can improve the user’s experience and make other improvements to the services and resources that we make available via Lackawanna College’s websites. In addition, anonymous information collected during your visit can be associated with you, if you choose to provide your personal information during your visit. The information that we collect includes, but is not limited to, the following:

  • The IP address from which you access our website
  • The name of the domain from which you access the Internet
  • The type of browser and operating system used to access our website
  • The date and time you access our site
  • The pages, files, documents, and links that you visit
  • The advertisement or link that you click on to get to our website (referral data)
  • The Internet address of the website from which you linked to this website

The information that we collect automatically is stored and used in aggregate form only and is not used to contact you personally. We may also collect other information as described in this Web Privacy Statement.

Lackawanna College may share information with contracted non-Lackawanna College entities, third-party vendors, or service providers to provide services to you on our behalf or, in limited circumstances, offer ads that may be of interest to you.

Personal Information

We also collect personal information that you voluntarily provide to us, such as when you apply for admissions or request information through web forms. This information may include contact information such as name, address, phone number and/or email addresses; academic area of interest; and demographic information such as age, marital status, academic status.

Personal information allows us to provide you with products, services, and information and enables us to offer a customized experience on our Sites. We use personal information to:

  • Provide information about our institution and send you related information, including confirmations, brochures, academic notices, updates, security alerts, and support and administrative messages;
  • Response to comments, questions or requests for information;
  • Communicate with you about your classes, achievements, and upcoming events;


We do not share personal information with third parties except as follows:

  • With our Financial Aid partner for the purpose of offering aid and services to our students or prospective students;
  • When you give your consent to do so;
  • To comply with laws or respond to lawful requests and legal process
  • We may also share aggregated or anonymous information that does not directly identify you.

Advertising Services and Cookies

Some of our websites use remarketing service to advertise across the internet on third party websites to previous visitors to our site. Remarketing practices will display relevant ads tailored to you based on your past visits to a site under www.lackawanna.edu. We are not collecting any identifiable information through the use of these cookies or any other third party remarketing system. The information we do collect is used to enable the ability to display ads relating to the pages visited by the visitor.

In addition to using cookies and related technologies as described above, we also may permit the third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services. These companies may deliver ads that might also place cookies and otherwise track user behavior. The data collected on user activities is not identifiable information but used to help determine if a user took action from the advertisement.

Google has additional information available about their Remarketing Privacy Guidelines, and Restrictions.

How to Opt Out of Remarketing and Advertising

If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google’s Ads Preferences Manager. You can also opt out of any third-party vendor’s use of cookies by visiting www.networkadvertising.org/choices/ or http://www.aboutads.info/choices/.

SMS Terms and Conditions

Lackawanna College uses SMS/text messages to provide deadline reminders, application updates, event notifications and other important information including but not limited to: admissions, financial aid, billing, registration, advising, and student success to prospective students, current students, and athletes. When a prospective student provides a mobile phone number on their application or other web form, they agree to receive texts. Standard text-messaging and data rates may apply.

Text Messaging Costs

Standard text-message and data rates may apply. When you opt in to receive SMS messages, you are responsible for any carrier fees such as data plan charges, text messaging charges, tolls, out-of-area roaming, and other charges. Message frequency per month varies base on your student status and associated actions.

STOP/Opt out Information

Text STOP to stop receiving text messages from Lackawanna College. Opting out will stop all messages, including application status updates.

Text HELP

Email support@lackawanna.edu, call 570-961-1500 or text HELP.

Text Privacy Policy

Your use of the SMS messaging service is governed by the College’s Privacy Policy. Lackawanna College will not ask you for, nor should you provide, personally identifiable information, passwords, or any other confidential or sensitive information in SMS messages. Except as permitted by the College’s Privacy Policy, Lackawanna College does not share your information with third parties.

Comments and Feedback

Send comments or questions to Privacy@lackawanna.edu. If you send comments, please include a mailing address. Do not send attachments with the message. (Due to concern about computer viruses and the damage they cause, email messages containing attachments will be deleted without opening them.)

Disclaimer

The information provided in this privacy statement should not be construed as giving business, legal or other advice, or as guaranteeing the security of information provided through Lackawanna College’s websites.

Effective Date
Thursday October 5th, 2023