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    Lackawanna CollegeCurrent NewsEventsTimely Topics: Overview of Supervision

    Timely Topics: Overview of Supervision

    It’s important that you have effective leaders in your workplace to empower and influence your people to achieve business and team goals.

    A supervisor has many roles and responsibilities. This three-hour training program will provide an overview of best practices for those who are new to supervision or those without formal training in supervising others. We will examine values, ethics, roles, and skills of effective supervisors.

    Communication is a critical skill for supervisors, and it is more complex than ever before. Learn communication strategies to maximize your messages. Learn to strengthen work relationships at all levels.

    The supervisor’s role in conflict prevention, mediation, and resolution will be examined. You will develop a readiness to manage challenging personalities, challenging situations, and create an environment that is comfortable and confident. Managing the transition from peer to supervisor will be highlighted. This overview of supervision training program provides critical insights on how to be an effective supervisor.

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