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  • Lackawanna College

    Continuing Education

    Training Institute

    Lackawanna College’s Training Institute allows us to serve the needs of our community and put qualified individuals back to work.

    Our continuing partnership with the Workforce Development Boards and other WIOA service providers has helped provide educational opportunities for non-traditional students whose goal is to re-enter the workforce in high-demand occupations.

    The partnership has culminated in the creation of the College’s Training Institute, an industry-driven organization that offers competitive pre-employment training and provides employers with a pool of certified applicants capable of meeting the demands of a globally competitive marketplace.

    Our non-credit programs can be conducted at one of our College centers or off-site at a partner facility. There are also opportunities for students to receive non-credit certifications online.

    Available Programs

    Information Management Technician Certificate

    This program gives students a full understanding and knowledge of Microsoft Office 2016 (Introductory, Advanced, and Post-Advanced), including Introduction to Computers and Advanced Computers, Office Technology, Math of Finance, and Business Communications.

    The student will receive instruction in Principles of Management, Accounting, Computerized Accounting, Management Information Systems, Human Resource Management, Business Ethics, and various employment readiness skills.

    Upon successful completion of this program, the student will be prepared to take the Microsoft Office Certification exam for each program application (Word, Excel, Access, PowerPoint, and Outlook), and have the necessary skills to obtain a position in a variety of office and information management settings. This program runs 1,200 hours (25 hours per week for 48 weeks), after which a one-year certificate is awarded.

    This program is offered exclusively at the Scranton campus.

    Download our program flyer (PDF)

    Information Management Technician with Medical Billing and Coding Certification

    This program is designed to prepare students to re-enter the workforce with a broad range of knowledge in both the medical field as well as the business community.

    Students will gain a full understanding and knowledge of Microsoft Office 2016 (Introductory, Advanced, and Post-Advanced), including Introduction to Computers and Advanced Computers, Office Technology, Math of Finance, and Business Communications.

    The student will receive instruction in Principles of Management, Accounting, Computerized Accounting, Management Information Systems, Human Resource Management, Business Ethics, and various employment readiness skills.

    In addition, the students will spend 19 weeks (475 hours) in a certification program learning Medical Terminology, Anatomy and Physiology, Insurance, Billing and Coding, and ICD 10 2016 and CPT 2016. This additional programming will provide students with comprehensive training that allows them to work in a medical environment such as hospitals, nursing homes, and doctor’s offices.

    Upon successful completion of this program, the student will be prepared to take the Microsoft Office Certification exam for each program application (Word, Excel, Access, PowerPoint, and Outlook), as well as the Certified Coding Associate (CCA) exam. These certifications will provide students with the necessary skills to obtain a position in a variety of office/medical office and information management/medical information management settings. This dual-certificate program runs 1,600 hours (25 hours per week for 68 weeks)

    This program is offered exclusively at the Scranton campus.

    Download our program flyer (PDF)

    Administrative Support Technician with Microsoft Certification

    This five-month certificate program is designed to give the student a general understanding and knowledge of clerical office procedures and will prepare them for re-entering the workforce. This also will include Microsoft Office Specialist (MOS) Certification. The student will receive instruction in: Microsoft Office, Principles of Accounting, Computerized Accounting (QuickBooks), Math of Finance, Business Communications, and Employment Readiness skills. Upon successful completion of this program, the student will have the skills to obtain a position in a variety of office settings.

    This course is 500 hours (25 hours per week for 20 weeks) and is available exclusively at the Scranton Campus.

    Download our program flyer (PDF)

    Customer Service with Microsoft Certifications

    This 12 week certification program will allow students to pursue entry level customer service positions. Students will become more proficient in all areas of customer service including customer communications and organization. Upon completion of this certification program, students can seek to gain employment in the following areas: Call Centers, Credit Card Companies, Insurance Agencies, Financial Institutions and brick & mortar and online retailers. The opportunity for job growth will provide you the ability to move up your career ladder. In addition, the Microsoft Word and Excel certifications will demonstrate that each candidate meets globally recognized performance standards.

    Download our program flyer (PDF)

    Microsoft Office Specialist Certification Program

    This five-month certificate program is designed to give the student a strong knowledge of Microsoft Office including Word, Excel, Access, PowerPoint, and Outlook. Microsoft Office Specialist (MOS) certifications focus on demonstrating skills in using the Microsoft Office 2016 System, and candidates who pass a certification exam show that they can meet globally recognized performance standards. Candidates must pass one certification exam in order to earn a MOS certification. In addition, each student will receive instruction in Business Communications, Accounting 1, and Customer Service Skills. Upon successful completion of this program, the student will have the necessary skills to obtain MOS (Microsoft Office Specialist) Certification. This course is 500 hours (25 hours per week for 20 weeks). Open entry policy enables students to enroll in this program at the start of any one of the applications, allowing for a more efficient rotation and completion.

    This program is offered at the Scranton campus, Hazleton Center, Lake Region Center, and Towanda Center.

    Download our program flyer (PDF)

    Computer Numerical Control (CNC) – One-Year Certificate Program

    This machine trades program prepares the student for working in the machining field. The course covers safe operating procedures for hand tools along with other machines used in the trade. Hands-on practice for engine lathe, milling machine, and grinding operations enhances the theory on setup and operation. The computer-aided design component gives the student experience in manual and computer programming of CNC machines. All hands-on training in this 1,200-hour program will be held on site at N & N Drilling Co., located in Jessup, Pa.

    Download our program flyer (PDF)

    Medical Billing & Coding Certification Program

    This 19-week, 475-hour certification program will provide students comprehensive training in key topics necessary to work in a medical environment such as hospitals, nursing homes, and doctor’s offices. In addition, students will be prepared to take the Certified Coding Associate (CCA) which is an entry-level exam. Course components include: Medical Terminology, Anatomy and Physiology, Insurance, Billing and Coding, ICD 10 2016, & CPT 2016.

    This program is offered at the Scranton campus and Towanda Center. Additional remote or hybrid options from other Centers and workforce locations may be available.

    Download our program flyer (PDF)

    Hospitality Certification Program

    The Hospitality Certificate Program is designed for students who would like to enter the fields of Culinary and Hospitality. Each student will have the skills to demonstrate the knowledge and ability to be in compliance with the food services sanitation and service standards as dictated by the Pennsylvania Department of Agriculture by receiving their ServSafe and RAMP Certifications.

    In addition to the ServSafe and RAMP curriculum, students will be provided instruction in Microsoft Excel (MOS in Excel Introductory and Advanced), Business Communications, Food and Nutrition, Culinary Math, Customer Service, Hospitality Computer Applications, and Employment Readiness skills. Students successfully completing this program will be eligible to receive 18 Lackawanna College credits if they choose to pursue a degree in either the Culinary Arts or Hospitality Management degree programs.

    This certificate program runs for 500 hours (20 hours per week for 25 weeks), and it is offered exclusively at the Scranton campus.

    Download our program flyer (PDF)

    Massage Therapist Program

    The Massage Therapist Program is a 648-hour program per Pennsylvania State guidelines with an additional 96-hour supervised, hands-on externship for a total of 744 hours in approximately 8 months. Students will receive instruction in massage therapy education, which includes: massage and bodywork assessment and application, professional ethics, anatomy and physiology, kinesiology, pathology, business practices, and much more. Students will also receive CPR certification through the American Heart Association.

    After successful completion of the program, students are eligible to take the Massage and Bodywork Licensing Exam (MBLEx) through The State Board of Massage Therapy to obtain their license.

    This program is offered exclusively at the Lake Region Center.

    Visit our Massage Therapist page to learn more.

    GED to Credential Program

    This 22-week program is designed for students who have dropped out of high school and need a viable option that provides support while they receive their High School Equivalency (GED). In addition, this innovative program offers students the ability to receive an industry recognized credential while working on the academic coursework of the GED. This provides an opportunity for the student to graduate with two successful completions, as well as jump start into a high-priority occupation.

    Students will also receive training in employment readiness skills, such as resume and cover letter writing, job search assistance, and interviewing skills. Credential programs offered include:

    These programs are offered exclusively at the Scranton campus.