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  • Lackawanna College

    Academic Support Services


    Academic Success Coach

    Academic Success Coaching is a strategic partnership between a coach and a student for the purpose of fostering success skills in an educational environment. Coaches individualize their approach with every student by engaging in the processes of reflection, goal setting, and planning.

    For more information, visit the Retention/Academic Support page on the student portal or contact the Academic Success Coach in Suite 105G in Angeli Hall.

    Tutoring Center / Academic Enrichment Planner

    Through a supportive and interactive learning experience, Lackawanna College offers professional, individual and group tutoring to assist students in becoming independent learners who can to achieve their personal goals.

    Tutoring is offered free of charge for currently registered students.

    For more information, visit the Tutoring Center/Academic Enrichment Planner page on the student portal, contact Academic Enrichment Planner Gopu Kiron at (570) 504-7929, or email tutoring@falcons.lackawanna.edu.

    The Tutoring Center is located in Room 103 in Angeli Hall.

    Writing Center

    Stephen North Quote

    It is the mission of the Writing Center to serve all members of the Lackawanna College community through the use of individualized collaboration with a focus on producing better writers rather than better writing.

    Lackawanna College’s Writing Center, located in Room 109 in Angeli Hall, is modeled after the philosophy of Writing Center authority Stephen North, which states that the job of a Writing Center is “to produce better writers, not better writing.”

    The Writing Center welcomes all members of the Lackawanna College community to meet with one of our trained collaborators for assistance during any stage of the writing process and on any writing project.

    Not to be mistaken for an editing service, the Writing Center staff has been trained to teach students to take ownership of their papers and to apply the skills taught in each session to not just one paper, but to all future papers. Using the minimalist approach, collaborators will teach students how to locate errors and provide them with the strategies to fix them while placing an emphasis on conceptual ideas and larger issues.

    Because writing is a process and never a finished product, we encourage you to utilize the Writing Center for all courses whether you are struggling with writing or not.

    The Writing Center is open from Monday to Thursday, 9:30 a.m.-5 p.m. and online from Sunday to Wednesday, 9:30 a.m.-10:30 p.m. For more information, contact the Writing Center Director, Jenette Kiesendahl.

    Disability Services

    Lackawanna College is an equal employment and educational opportunity institution conforming to all applicable legislation, which prohibits discrimination. Whenever an applicant for admission demonstrates that he/she is a handicapped individual within the meaning of applicable federal and state law and is otherwise qualified for participation in a course or program, the College will make reasonable accommodation to the known physical or mental limitations of the qualified applicant.

    Such accommodation, however, must not impose an undue hardship on the College in the form of a financial or administrative burden. Specifically, it would be an undue financial burden on the College if the cost of the accommodation requested or required by such applicant exceeded the amount of tuition that would be paid by or for the qualified applicant to the College.

    In determining whether an applicant who is hearing impaired and relies on American Sign Language to communicate, such applicant will be required to demonstrate proficiency in standard written English as a prerequisite to admission.

    Some examples of accommodations provided by the College are:

    • Extended time on exams
    • Extended time on exams
    • Extended time on assignments
    • Exams in a distraction-free environment
    • Copies of an instructor’s notes/outlines
    • Alternative methods of demonstrating mastery of course objectives
    • Note-taking services

    Receiving Accommodations

    Students requesting accommodations must begin by submitting documentation to the Office of Admissions. Such documentation consists of a report supplied by a certified or licensed professional on the basis of an examination conducted within the last four years.

    The diagnostic report should include specific recommendations for accommodations as well as an explanation as to why each accommodation is recommended. If the disability is physical, including hearing or vision impairment, or if it has any other medical implications (including psychiatric), the student should so indicate on the Student Health Record (which is included in the dorm packet).

    A student seeking accommodations must meet with Mrs. Kiehart in the Academic Development department, Suite 110 in Angeli Hall, at the beginning of each semester. Students are responsible for securing appropriate documentation and notifying the instructor if accommodations are required. A school plan, such as an individualized education plan (IEP), is insufficient documentation. Accommodations cannot be made for students who do not provide the necessary documentation. The final determination for providing appropriate reasonable accommodations rests with the institution.

    All services are arranged individually on an as-needed basis. The services may vary from course to course and semester to semester. Therefore, students may not automatically be granted each accommodation requested. Students should schedule an appointment well in advance of the need for services.